The San Mateo County DST team has an ongoing project to outfit a 19-inch server rack to enhance our ability to provide network and communications support during a disaster.
This office has served as the hub for Red Cross operations in several events over the past several years that have received global news coverage, including the San Bruno gas pipeline explosion and the Asiana airplaine crash at SFO. In supporting these events, we’ve gradually built a plan of what is needed to allow our team to respond so seamlessly that the rest of the Red Cross can get to work instantly.
We have some grand visions for what we’ll eventually provide, but are starting with the basics—using simple network monitoring tools to keep tabs on routers, access points, and network connections.
Want to help with this project? We’d love to show it off and add you to our team of experts. Here are some of the components we’re working on—if you have expertise in any of these areas, please visit us any Monday evening between 7 and 9 pm (1710 Trousdale Drive, right across from Peninsula Hospital), and we will show you what we’re up to:
- Monitoring and debugging equipment status with Syslog.
- Monitoring and debugging network status with SNMP (we’re using Axence NetTools, Paessler PRTG, and a few other tools).
- Debugging DSL connectivity issues
- Switching from DSL to a backup VSAT connection seamlessly
- Provisioning VoIP phones via TFTP/HTTP servers
- Pooled trouble-ticket notification over SMS or push notification
- Configuring Wi-Fi access points for seamless roaming between multiple APs
- Configuring automatic rebooting of network devices that report problems